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Halo Hire PH
Privacy Policy

A legal disclaimer

The information provided in this Privacy Policy explains how Halo Hire PH collects, uses, stores, and protects personal information. It is intended as a clear and transparent overview of our practices. However, it should not be relied upon as legal advice.

Privacy requirements may vary depending on your location and business activities, and Halo Hire PH cannot pre-determine all obligations applicable to your situation. We encourage users and clients to seek independent legal advice to ensure full compliance with relevant laws, including the UK GDPR, EU GDPR (where applicable), and the Philippines Data Privacy Act.

Privacy Policy – The Basics

A Privacy Policy explains how Halo Hire PH (“we”, “us”, “our”) collects, uses, discloses, and manages personal information from clients, virtual assistants, website visitors, and applicants.

 

As a virtual assistant and outsourcing services agency, we collect information to:

  • Provide our services

  • Match clients with suitable virtual assistants

  • Manage training, onboarding, and operations

  • Communicate with users and partners

  • Improve our website and service offerings

 

We are committed to protecting the privacy and security of your personal information. We implement safeguards to ensure your data is handled responsibly and in accordance with applicable privacy laws.

 

Different jurisdictions may require different disclosures. You are responsible for ensuring that the use of our services complies with your local legal requirements.

What We Collect

Halo Hire PH may collect the following types of information:

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From Clients

  • Name, email address, phone number

  • Company information

  • Project requirements and task details

  • Payment or invoicing information (processed securely via third-party providers)

  • Communication records

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From Virtual Assistants (VAs) / Applicants

  • Name, email, phone number, address

  • CV and portfolio

  • Employment history and skills

  • Availability and preferred working schedule

  • Performance and training records

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From Website Visitors

  • Contact form information

  • Website usage analytics (via Wix, Google Analytics, or similar tools)

  • Cookies and tracking technologies for improving site performance

 

We do not knowingly collect personal information from children under 13.

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How We Use Personal Information

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We may use collected data to:

  • Deliver virtual assistant services

  • Match clients with suitable VAs

  • Process contracts, invoices, and onboarding requirements

  • Communicate with users regarding inquiries, support, and updates

  • Improve website functionality and user experience

  • Ensure compliance with legal and regulatory obligations

  • Maintain internal business operations

 

We only process personal information where we have a lawful basis, such as consent, contractual necessity, or legitimate business interests.

Sharing of Information

Halo Hire PH may share personal information with:

 

  • Virtual assistants matched to a client

  • Clients who hire a VA

  • Service providers such as email platforms, payment processors, and cloud storage

  • Legal or regulatory authorities when required by law

 

We do not sell personal data to third parties.

 

All partners and service providers are selected with privacy and security in mind and are contractually obligated to protect your information.

Data Storage and Security

We take appropriate technical and organisational measures to secure personal information, including:

 

  • Access controls

  • Encrypted communication where applicable

  • Secure storage using trusted third-party platforms

  • Internal policies restricting unnecessary data access

 

Data may be stored or processed in the Philippines, the UK, the EU, or other jurisdictions depending on our operational requirements and service providers.

Your Rights

Depending on your jurisdiction (e.g., UK GDPR, EU GDPR, Philippine Data Privacy Act), you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Request restriction of processing

  • Object to data processing

  • Request a copy of your data

 

To exercise your rights, please contact us at:

 

Email: hello@halohireph.com

Address: Dumaguete City, Philippines 6200

Retention of Information

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal requirements

  • Resolve disputes

  • Support business operations

 

When information is no longer needed, we securely delete or anonymise it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.

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